Comments on: Dearborn’s Bikesport Closes After 14 Years

By: Brian

Brian — Thu, 31 Dec 2009 22:04:39 +0000

Let’s not forget the bad customer service BS was known for. Too bad they are blaming everyone but themselves.

By: Darren

Darren — Tue, 15 Dec 2009 15:57:21 +0000

cloe is right…there is a nice, family-oriented bike show on Monroe in the strip next to the 7-11.

Sorry to hear about Bikesport.

By: qwerty

qwerty — Tue, 15 Dec 2009 13:58:27 +0000

Even if you bought a $2000+ bike Demerly wanted nothing to do with you. My wife and I bought bikes and we went back to by some accessories and Tom was on the computer tying up the phone line and we couldn’t use our VISA so we walked out. I took the bike in for a tune up and he had if for over a week. when we got it back, it had the same issues that I took it in for. He also had an issue with waiting to order a bike for someone until he had another bike sale to pay for the first one….no wonder the credit company required a reserve.

By: kay

kay — Mon, 14 Dec 2009 22:35:37 +0000

Dearborn Resident…You are so right. All the optimists need to make a New Year resolution to attend as many council meeting as possible….storm the beaches!! Write letters to the Mayor, speak at the meetings, raise some heck. I’m willing and planning to be there as often as possible. We can take the city back from the politicians. They work for us.

By: cloe

cloe — Mon, 14 Dec 2009 18:47:18 +0000

Just to let you know that there is a very nice, friendly and well-priced bike shop at 3806 Monroe, 6 blocks South of Outer Drive in West Dearborn. It is a very nice block of businesses that is pedestrian and parking friendly. Visit the area. You might be surprised and make quite a few new friends.

By: Donna Hay

Donna Hay — Sat, 12 Dec 2009 16:51:33 +0000

Dearborn Resident – sorry but I have been waiting for the optimists to move in for a very long time now. Just can’t get anyone involved in any type of improvement for this end of town. No one from the city will actually say what they have been trying to do to get businesses to move into this area. Someone has to be going after new business and I wish whoever it is/was would share the reasons why these people don’t want/won’t move into Dearborn. You say we will be a thriving city again and I certainly hope you are right.

By: DearbornResident

DearbornResident — Sat, 12 Dec 2009 08:24:52 +0000

service, service, service…. exactly. quit blaming the vacant store fronts for the failure. there are PLENTY of successful, long lasting businesses that ARE MAKING IT IN DEARBORN. It such a damn shame that you would stoop as low to post other empty building fronts as your ‘REASON TO CLOSE’. Simply you should have admitted defeat, went down with some pride, and thanked all of your former customers for their support. Shame on you for trying to make the area and West Dearborn in whole look like a dying community. WE WILL BE A THRIVING CITY SOON AGAIN. I’M ASHAMED OF THE PEOPLE ON HERE WHO HAVE THE PESSIMISTIC ATTITUDES. MOVE OUT AND LET THE OPTIMISTS IN!

What you see isn’t what you get! It’s survival of the fittest. They weren’t ready to compete with the competition and other online services. Losers always want to put blame on others! Even if you were the last business to close in Dearborn, you have no reason to put the area down. You made WRONG decisions. If people are riding bikes then they need a place to shop! Give them service, give them value, give them quality, give them a reason to come to you! People don’t care if a ‘for lease’ sign is next to the bike shop. You failed, sorry to hear, but move on. Don’t blame the area, don’t try to put Dearborn down.

YOU KNOW WHAT’S FUNNY???? NO WHERE IN THEIR WEBSITE DID THEY THANK DEARBORN FOR SO MANY YEARS IN BUSINESS….???? THAT’S JUST ABSURD. TIME FOR A NEW BIKE SHOP TO TAKE OVER I GUESS.

By: kay

kay — Fri, 11 Dec 2009 20:47:06 +0000

The three most important words in retail….service, service, service. Perhaps if they had been more inclusive, they would have survived. But we all feel bad for them and anyone losing their business and wish them the best of luck.

By: RJR

RJR — Fri, 11 Dec 2009 19:04:59 +0000

becki: you are spot on.
unless you were buying a $2,000 bike, the store wanted nothing to do with you.
the reality is that people do not have money these days to spend on bikes that run from $2,000 to $5,000, which is what he sold. sorry. i am willing to bet that had more to do with closing than anything else.
look at Jack’s bike store on Michigan. they sell a range of bikes and the sales people will talk to you even if you are buying a $300 bike.
it is all about service and the right price. if you don’t change with the times you close.

By: ydub

ydub — Fri, 11 Dec 2009 17:57:22 +0000

I wonder how much the move played into things. They never seemed to have the visibility once they moved into the back of Nichols.

Agree on their customer service and attitude. Over the years I purchased 3 bikes in the $700 range from them but I suppose that’s not enough to get even a low end tri bike…. Snobs or not they will be missed…